Privacy Policy

Privacy Statement

This Privacy Policy outlines how Lithium World collects, shares, and manages your personal information. Lithium World respects your privacy and is committed to safeguarding your personal information. This policy explains our approach to privacy, how we collect, use, and protect your information, and your rights regarding access to and correction of your personal information.

Lithium World complies with applicable privacy legislation, including the Australian Privacy Principles under the Australian Privacy Act and other relevant regulations.

Personal Information Definition

Personal information refers to any data about an identifiable individual, such as name, date of birth, contact details, IP address, payment information, or other identifiers.

Third-Party Links

Our platform may include links to third-party websites. Lithium World is not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

Collection of Personal Information

Lithium World collects personal information for the following purposes:

  • Operating as a marketplace platform for vendors to list and sell products.
  • Personalizing and enhancing your experience on our platform.
  • Processing transactions and payments.
  • Facilitating order delivery and communication.
  • Managing feedback, complaints, and product returns.
  • Conducting data analytics and market research to improve our services.
  • Communicating updates, promotions, and marketing material.
  • Maintaining and updating business records.

We collect personal information when you:

  • Register or subscribe to our platform.
  • Complete transactions or interact with our services.
  • Contact our customer support team.

Additionally, we may collect personal information indirectly from third parties affiliated with our platform or service providers such as delivery partners.

Types of Personal Information Collected

The personal information we collect may include:

  • Name and contact details (email, address, phone number).
  • Payment details and transaction history.
  • Account preferences and settings.
  • Browsing and purchasing behavior on our platform.

Sensitive Information

We only collect sensitive information with your consent or where it is necessary for providing our services.

Cookies and Analytics

We may use cookies, tags, and pixels to improve our platform and provide targeted advertisements. By using our platform, you consent to the use of these technologies. You can manage cookies through your browser settings.

Use and Disclosure of Personal Information

Your personal information will primarily be used to:

  • Provide the goods and services you request.
  • Share information with third-party vendors for order fulfillment and delivery.
  • Facilitate customer service and feedback.
  • Conduct marketing and promotional activities.
  • Comply with legal obligations and business processes.

We may disclose your personal information to third-party vendors, service providers, and external partners for the purposes listed above. Any third-party handling of personal information will be subject to appropriate data protection measures.

Direct Marketing

Lithium World may use your personal information for direct marketing purposes. You can opt out of receiving marketing communications at any time by adjusting your account preferences or contacting us.

Data Security

We implement robust security measures to protect your personal information, including:

  • Access controls and identity management systems.
  • Cybersecurity protocols and regular security reviews.
  • Policies to ensure privacy and confidentiality.

Access and Correction of Personal Information

You have the right to access and update your personal information. You can review and modify your information through your account settings or by contacting our support team. Requests for additional information will be addressed promptly.

Complaints

If you believe there has been a breach of privacy laws or our policy, please contact us at info@lithiumworld.com.au. We will investigate and respond to your complaint within a reasonable timeframe. If you are dissatisfied with our response, you may escalate your complaint to the relevant privacy authority.

International Transfers

Your personal information may be shared with third parties outside of Australia to facilitate our services. We ensure these parties maintain strict confidentiality and appropriate data protection measures.

Changes to This Policy

Lithium World may update this Privacy Policy periodically. The latest version will be available on our platform, and significant changes will be communicated to our users.

Contact Us

For any questions or concerns about this Privacy Policy, please contact our team at:

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